How to Order
Simply click on items to put into shopping cart, when you have finished shopping click ‘checkout’ enter your details and follow payment instructions.
Orders will be despatched within 48 hours where possible, this may be longer in busy periods/bank holidays etc. As a guide only, please allow 3-5 days for UK delivery and non UK between 5-14 days.
Accepted Payment Methods:
UK – Paypal, Nochex, UK Postal Order or Bank Transfer.
Non UK – Paypal or Nochex in GBP £ POUNDS STERLING ONLY!
Postage – ALL PRICES IN GBP £ STERLING:
UK – 1st class standard mail with certificate of posting, £1 per order regardless of the size of your order. So, buy 5 or 500 items and your P&P will always be £1. The more you buy the more you save!
If you require recorded delivery or special delivery please use the contact us form to request costs BEFORE placing your order.
NON UK – 1st class Royal Mail International Signed For GBP£5.00 per order.
Returns PolicyBellysbrideGemz fully comply with all legal requirements under both the Sale of Goods Act & the Distance Selling Regulations.
In the UK you have rights under the Distance Selling Regulations with regards to Internet shopping. See the website at www.dti.gov.uk for more information.
At BellysbrideGemz, we want you to receive your purchase in the same great condition it left us. In the unlikely event that an item should arrive damaged, simply return the item and a replacement will be mailed out within two working days of receipt, free of charge.
If you are returning goods that are not faulty or damaged, they MUST be returned AS NEW and UNUSED (i.e. in the condition you received them), with the ORIGINAL PACKAGING within 14 days of receipt for full refund less original P&P costs. YOU are responsible for return shipping costs. This does not affect your statutory rights.
If your order is lost in the post we will send you a statement to sign for non delivery to enable us to start an investigation and claim with Royal Mail who may also contact you regarding this. We will obtain a Certificate of Posting for your order unless you have chosen another form of trackable means. Royal Mail do not consider an item missing until 15 working days after despatch and therefore we will not be able to start an investigation until this time has elapsed.
All Returns
You MUST contact the BellysbrideGemz Team by email first before returning your item. We recommend a recordable means of delivery for all returns as items will NOT be exchanged or refunded until receipt.
ALL REFUNDS ARE GIVEN BY THE SAME METHOD OF PAYMENT ie if you pay by paypal we will refund by paypal - no exceptions.
Additional Information
Items undelivered and not collected from your post office will be returned to us and may result in additional P&P charges to repost.
All orders will be delivered to the registered cardholders address or, in the case of bank transfer/postal orders, the address given on your order. Customers must make sure these details are correct, BellysbrideGemz will not accept responsibility for additional delivery costs after return due to incorrect address details on checkout, these redelivery costs will be the customers responsibility.
Please note that due to the nature of natural gemstones, items may vary in colour and pattern from the stock picture but if you are unsatisfied in any way please mail us. All pictures are taken in natural light and shown larger than actual size for detail. We recommend you wash your beads in warm mild soapy water to remove anything left over by the manufacturing process.
All bead & string measurements are approximate and may vary slightly due to the variation of each bead size.
Some beads listed as a string may be substituted with an equal number of loose beads where a string is unavailable.
We are an internet only business and due to planning regulations cannot accept personal callers.
Your Privacy
We will not share any of your details with ANYONE, information we hold will only be used to complete the transaction and all information we hold is available to you for inspection on request. We will only contact you for marketing purposes should you subscribe to our newsletter you may unsubscibe at anytime please mail us and we will remove your address from our mailing list.
BellysbrideGemz do not use 'cookies' and conforms with the requirements of the Data Protection Act, 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
We want all of our customers to be happy with their purchases and customer service is paramount here at BellysbrideGemz, we will always work with you to resolve any problems or issues.Thank you for your interest in BellysbrideGemz products if there is any way we can be of help to you, please email us and we will be happy to assist you :-)
